What we collect
When you submit a support or feedback form, we receive the information you choose to provide, such as your name, email address, topic, and message. We may also receive basic technical information needed to protect the form from abuse.
Why we use it
We use your information to read, respond to, and improve support requests and product feedback. We do not sell your personal information.
How long we keep it
We keep messages only as long as reasonably needed to respond, maintain support records, and understand recurring issues. You can ask us to delete your message by emailing privacy@opendesk.help.
Third-party form delivery
This website uses Formspree to transmit form submissions to our support inbox. Formspree may process the submitted data under its own privacy and security terms. Review the provider’s current terms before launch.
Contact
Questions about this policy can be sent to privacy@opendesk.help.